White Glove Customer Support & Training
We believe relationships matter. We're willing to stake our reputation on it.
Prime Training Services
Prime Child Care assigns a skilled and dedicated Solution Consultant to every customer to guide you through developing an implementation plan that fits your specific organization's needs and timetables.
The Solution Consultant will then conduct training sessions that are consistent in duration and frequency with your team's needs and time constraints.
Often we conduct "Train-The-Trainer" sessions where the designated person(s) from your team is trained and guided through training the rest of your team.
Whether you just want training for yourself, or if you need hundreds of staff members trained we have you covered.
Remember, training is free!
We value your time and so we strive to ensure our support is as easy and intuitive as our product.
Simply call us or chat with us live by clicking the chat box in the lower corner of your browser and selecting support. If you wish, you may also email us.
Phone: (888) 311-1351
Prime Support Services
We want you to get the most out of the Prime Child Care management system all of the time so we have dedicated support professionals standing by to answer any questions or resolve any issues you may have.
Our U.S. based support team has all of the information and tools at their fingertips to assist you with virtually any problem without the need to transfer, or escalate, to other support team members.
Schedule a demo with one of our Solution Consultants to learn more about how we help you to train your staff and implement the Prime Child Care management system for your organization.